For CIOs
Independent validation before the five-year plan.
A Queensland university wanted an objective foundation before a five-year IT strategy. The independent review delivered 16 recommendations across five categories and refocused planning on institutional goals.
16 recommendations. Strategy approved. No vendor fingerprints.
The Challenge
The university needed an objective, independent foundation before committing to a formal five-year IT strategic plan. Internal self-assessment risked inheriting blind spots, defending historical decisions, and prioritising the IT function's preferences over institutional needs.
The Independent Review
- Assessment of the core IT environment: infrastructure, applications, service delivery, end-user experience
- Review of governance and strategic planning structures
- Business-focused perspective anchored to university requirements
- Evidence-based findings structured for strategic planning
The Outcome
- 16 recommendations across five categories, from governance to technical
- Planning framework revised to prioritise university goals over IT preferences
- Improved ICT governance and customer service focus
- Strategy the executive backed, because nobody selling anything wrote it
The Guarantee
2x value identified, or you don't pay.
The 4-Week Commercial IT Health Check is fixed fee, non-disruptive, and guaranteed in writing: if we don't identify value worth at least twice our fee, we refund it.