Your IT budget has a margin in it. Someone else's.
A forensic, line-by-line audit of your IT spend against market benchmarks, with the specific renegotiation points to recover the difference.
Mid-market IT spend fails the same way everywhere: licences bought for headcount that has changed, contracts renewing on autopilot, retail margins on products that should be wholesale, and a monthly invoice nobody inside the business can independently test. Our principals have spent twenty years finding that pattern. The waste is not exotic; it is systematic, and it is recoverable.
Book Your Cost AnalysisLicence Bloat
500 licences, 350 staff. The gap is pure margin for your vendor and pure waste for you, and nobody is incentivised to close it but you.
Contract Creep
Renewals without review, CPI-plus increases without challenge, bundles nobody has unbundled since signing.
The Invisible Invoice
'Cloud services' and 'licensing' line items that no one in finance can decompose, benchmarked against nothing.
Reactive Spend
Without a cost roadmap, IT investment happens vendor-by-vendor, crisis-by-crisis, at whatever the day's price is.
What We Test
- Every material IT charge benchmarked against market rates
- Licence reconciliation: what you pay for versus what is used
- Contract terms against current market: rates, bundling, escalators
- Cloud spend efficiency and rightsizing opportunities
- Spend avoidance: future costs a better structure eliminates
- A 3-year cost roadmap aligned to your growth plan
The Deliverable
The Cost-Out Ledger
Every dollar of identified waste, itemised with its recovery action and evidence base.
- Line-by-line waste ledger with dollar values and evidence
- Specific renegotiation points with target rates per contract
- Licence rationalisation plan
- 3-year strategic cost roadmap
- Board summary: spend position, savings, and the plan
What mid-market IT should cost: the benchmarks
Two shapes matter for a 50-250 seat Australian business. IT spend as a share of revenue typically runs 2-6%, higher in professional and financial services, lower in asset-heavy industries. Fully loaded cost per seat (licensing, support, infrastructure, security) typically lands between roughly $3,000 and $6,000 a year, sector-adjusted. The uncomfortable finding from two decades of reviews: the spread inside any sector is wider than the spread between sectors, and it is mostly explained by contract hygiene, not technology choices. Test your own position in two minutes with our benchmark tool.
| Sector | Indicative per-seat band (AUD/yr) |
|---|---|
| Financial services | $3,750 - $7,500 |
| Professional services | $3,450 - $6,900 |
| Health & aged care | $3,000 - $6,000 |
| Education / manufacturing | $2,550 - $5,100 |
| Not-for-profit | $2,400 - $4,800 |
Where the savings typically hide
SaaS sprawl and duplication
Two or three paid tools per category, bought department by department, none centrally tracked.
Licence-to-headcount gaps
Seats billed for staff who left last year. The gap compounds with every departure your vendor was never told about.
Unbenchmarked renewals
Compounding escalators on contracts that have not seen market data since signing. Five years of accepted 5% increases is a 28% price rise nobody approved as a decision.
Cloud oversizing
Instances provisioned for a peak that never came, running around the clock at single-digit utilisation.
Support-tier mismatch
Premium support wrapped around systems that stopped being critical two restructures ago.
Straight Answers
2x value identified, or you don't pay.
The 4-Week Commercial IT Health Check is fixed fee, non-disruptive, and guaranteed in writing: if we don't identify value worth at least twice our fee, we refund it.