Two years and a million dollars per initiative.
Years of supplier-shaped technology direction produced escalating cost and minimal progress. The independent review traced where spend served vendors over the business, and produced the firm's first genuinely independent strategy.
Vendor-led roadmap unwound. Independent strategy in place.
The Challenge
IT costs kept climbing while the business stayed unhappy with innovation and service. In the client's own words, every initiative seemed to take two years and a million dollars. The cause was structural: for years, technology direction had been shaped by vendor and service-provider recommendations, so the roadmap optimised for suppliers.
The Independent Review
- Objective assessment of the vendor-influenced environment
- Cost escalation analysis: where spend benefited suppliers rather than the business
- Root-cause review of why initiatives moved slowly and cost heavily
- Vendor-neutral strategic direction aligned to business interests
The Outcome
- First technology strategy with no commercial vendor agenda behind it
- Cost escalation drivers identified and addressed
- Independent priorities the executive could fund with confidence
- IT re-entered planning conversations as a partner, not a problem
"The leadership team has stopped calling IT the unhelpful desk and now invites them into planning meetings."
Facing something similar?
IT Strategy Review
Independent review and validation of your IT strategy: objective evidence that carries weight where your slide deck cannot.
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A forensic, line-by-line audit of your IT spend against market benchmarks, with the specific renegotiation points to recover the difference.
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The 4-Week Commercial IT Health Check is fixed fee, non-disruptive, and guaranteed in writing: if we don't identify value worth at least twice our fee, we refund it.
