Case Studies
What independent looks like in practice.
Engagements delivered by our principals for Australian organisations. Clients anonymised; outcomes real. Sometimes the finding is that your provider is good value. When it is, we say so.
They'd outgrown their MSP, and nobody would say it.
A fast-growing professional services firm suspected overpayment but had no benchmark. The independent review confirmed they had outgrown the arrangement, and found degraded cyber resilience the incumbent never surfaced.
Independent benchmark. New provider. Board-endorsed roadmap.
Read the full storyTwo years and a million dollars per initiative.
Years of supplier-shaped technology direction produced escalating cost and minimal progress. The independent review traced where spend served vendors over the business, and produced the firm's first genuinely independent strategy.
Vendor-led roadmap unwound. Independent strategy in place.
Read the full storyThe board wanted assurance, not another vendor report.
A Queensland independent school board required objective assessment of ICT operations. Internal teams were too close; vendors were conflicted. The independent review delivered 17 board-ready recommendations and a baseline for every decision since.
17 board-ready recommendations. Zero vendor interest in the outcome.
Read the full storyIndependent validation before the five-year plan.
A Queensland university wanted an objective foundation before a five-year IT strategy. The independent review delivered 16 recommendations across five categories and refocused planning on institutional goals.
16 recommendations. Strategy approved. No vendor fingerprints.
Read the full story30% of staff were already using unapproved AI.
A mid-market business growing by acquisition asked whether AI would disrupt its model. The audit found 30% of employees already using unapproved AI tools, and delivered the governance to turn exposure into advantage.
30% shadow AI found. Governed rollout in place.
Read the full storyCompliance rising, budget flat: governance had to close the gap.
An aged and community care provider faced a widening gap between care ambitions and resources, on legacy technology with an unmanaged cyber posture. The independent review rebuilt governance and laid the data foundations for safe AI.
Governance rebuilt. Technical debt registered. AI foundations laid.
Read the full storySometimes the answer is: keep your MSP.
A professional services board asked for independent assurance on single-vendor risk. The review confirmed below-benchmark cost, kept the provider, and fixed the sustainability risks the board had never seen.
Provider kept. Real risks fixed. That's what independent means.
Read the full story2x value identified, or you don't pay.
The 4-Week Commercial IT Health Check is fixed fee, non-disruptive, and guaranteed in writing: if we don't identify value worth at least twice our fee, we refund it.